Log In

CULTIVATE UNIVERSITY — PRIVACY POLICY

Last Updated: June 1, 2026

Introduction

This Privacy Policy explains how Cultivate University, located at 2939 Sunnyvale St, Dallas, TX 75216, collects, uses, stores, shares, and safeguards your personal information when you visit Cultivateuniversity.org, interact with our website, purchase our products or services, enroll in our courses, join our communities, subscribe to our memberships, attend our events, participate in coaching, or otherwise engage with Cultivate University.

Throughout this Privacy Policy, the terms “Cultivate University,” “we,” “us,” and “our” refer to Cultivate University and its affiliated programs, services, websites, communities, courses, events, and offers.

By using our website, purchasing from us, joining our programs, or interacting with our services, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

We may collect personal information from you when you visit our website, create an account, make a purchase, join a course, register for an event, subscribe to a membership, complete a form, join a community, participate in coaching, contact support, or interact with our content.

The personal information we collect may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Business or ministry name

  • Account login information

  • Purchase history

  • Course enrollment history

  • Membership or subscription information

  • Coaching participation information

  • Event registration information

  • Communication preferences

  • Survey or assessment responses

  • Testimonials, reviews, comments, or feedback

  • Information you submit through forms, applications, quizzes, assessments, communities, or support requests

When you make a purchase or attempt to make a purchase, we may collect information necessary to process your order, including your name, billing address, shipping address, email address, phone number, payment details, and transaction information. We refer to this as “Order Information.”

Payment information may be collected and processed by third-party payment processors. Cultivate University does not intentionally store complete credit card numbers on its own systems.

2. Device and Website Information We Collect

When you visit Cultivateuniversity.org or interact with our online platforms, we may automatically collect certain information about your device and browsing activity. We refer to this as “Device Information.”

Device Information may include:

  • Web browser type

  • IP address

  • Time zone

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Links clicked

  • Products viewed

  • Time spent on pages

  • Search terms

  • Interaction with emails, ads, or website features

  • Cookies and similar tracking technologies

We may collect Device Information using technologies such as:

  • Cookies: Data files placed on your device that may include an anonymous unique identifier.

  • Log files: Files that track actions occurring on the website, including IP address, browser type, internet service provider, referring pages, exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record how you browse our website, interact with emails, or respond to advertisements.

  • Analytics tools: Tools that help us understand how visitors use our website and services.

3. How We Use Your Personal Information

We use the personal information we collect to operate, provide, improve, and protect our services.

We may use your information to:

  • Process purchases and payments

  • Fulfill orders

  • Create and manage user accounts

  • Provide access to courses, communities, memberships, subscriptions, events, coaching, and digital products

  • Send order confirmations, invoices, receipts, and account updates

  • Deliver digital products, downloads, replays, and resources

  • Provide customer support

  • Respond to questions, complaints, and requests

  • Manage subscriptions and recurring billing

  • Process cancellations and billing updates

  • Communicate about classes, events, coaching, communities, and programs

  • Send marketing emails, promotional messages, and product updates

  • Send SMS/text messages where consent has been provided

  • Personalize your experience

  • Improve our website, offers, and customer experience

  • Track course progress or program participation

  • Manage certifications, applications, assessments, and student records

  • Prevent fraud, unauthorized access, or misuse of our services

  • Enforce our Terms of Service, refund policy, coaching agreement, and community guidelines

  • Comply with legal, tax, accounting, security, and regulatory obligations

4. Email and SMS Communications

When you provide your email address or phone number, you may receive communications from Cultivate University related to your purchase, account, subscription, course, membership, event, coaching program, or customer support request.

With your consent, we may also send marketing emails, promotional offers, newsletters, event reminders, class reminders, community updates, and SMS/text messages.

You may unsubscribe from marketing emails by clicking the unsubscribe link included in the email.

You may opt out of SMS/text marketing by following the opt-out instructions provided in the message, such as replying “STOP,” where applicable.

Even if you opt out of marketing messages, we may still send transactional or administrative messages related to purchases, billing, subscriptions, account access, safety, policy updates, or customer service.

5. How We Use Device Information

We use Device Information to:

  • Improve website performance

  • Understand how users interact with our website

  • Measure the effectiveness of marketing campaigns

  • Analyze traffic and user behavior

  • Improve offers, sales pages, checkout pages, and user experience

  • Detect fraud, abuse, unauthorized access, or security risks

  • Retarget website visitors with relevant advertising

  • Personalize website content and marketing

6. Cookies and Tracking Technologies

Cultivate University may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, understand website traffic, personalize content, and support marketing efforts.

Cookies may help us:

  • Keep you logged in

  • Remember cart or checkout activity

  • Analyze site usage

  • Improve website functionality

  • Deliver relevant advertisements

  • Track referrals and marketing performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website, checkout, course platform, or member experience.

7. Sharing Your Personal Information

We may share your personal information with trusted third-party service providers who help us operate our business, website, online school, communities, marketing, analytics, payment processing, and customer support.

These third parties may include:

  • Website hosting providers

  • Course platform providers

  • Payment processors

  • Email marketing platforms

  • SMS/text messaging platforms

  • Analytics providers

  • Advertising platforms

  • Customer service tools

  • Community platforms

  • Webinar and video platforms

  • Shipping and fulfillment providers

  • Accounting, legal, tax, and compliance professionals

  • Contractors, team members, coaches, instructors, or service providers who help deliver our services

We share information only as necessary to operate our services, process transactions, communicate with you, provide access, improve our business, protect our rights, or comply with legal obligations.

We may also share your information if required by law, subpoena, court order, legal process, government request, or if we believe disclosure is necessary to protect our rights, enforce our policies, prevent fraud, protect safety, or respond to legal claims.

8. Third-Party Platforms

Cultivate University may use third-party platforms and service providers to operate our website, process payments, host courses, manage communities, send emails, send SMS messages, deliver digital products, host webinars, analyze website traffic, and advertise our services.

These third-party providers may collect, store, or process your information according to their own privacy policies and terms.

Cultivate University is not responsible for the privacy practices of third-party websites, tools, platforms, or services that we do not own or control.

9. Advertising and Retargeting

We may use your personal information and Device Information to provide targeted advertisements and marketing communications that we believe may be relevant to you.

We may use advertising platforms such as Meta, Google, YouTube, TikTok, or other advertising networks to show ads, measure ad performance, create audiences, and retarget visitors who have interacted with our website, emails, social media, or offers.

You can opt out of some targeted advertising through your browser settings, device settings, advertising platform settings, or industry opt-out tools such as the Digital Advertising Alliance’s opt-out portal.

10. User-Generated Content, Testimonials, and Community Posts

If you submit comments, testimonials, reviews, community posts, prayer requests, questions, feedback, survey answers, assessment responses, or other content to Cultivate University, we may collect and store that information.

Content you post inside communities, groups, chats, forums, comment sections, or live sessions may be visible to other participants depending on the platform and settings.

You should not share private, sensitive, confidential, financial, medical, legal, or personal information in public or group areas that you do not want others to see.

If you submit a testimonial, review, success story, screenshot, or feedback, we may use it for educational, promotional, marketing, or testimonial purposes, subject to our Terms of Service and applicable law.

11. Children’s Privacy

Our website, courses, coaching programs, communities, events, and services are intended for adults and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

Parents or guardians who believe a child has provided personal information to us may contact us at [email protected].

12. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill orders, manage accounts, comply with legal obligations, resolve disputes, maintain business records, enforce agreements, prevent fraud, and support legitimate business purposes.

Order Information, account records, subscription records, communication records, and transaction records may be maintained for business, legal, tax, accounting, and compliance purposes unless deletion is required by applicable law.

You may request deletion of your personal information by contacting us at [email protected]. Some information may be retained where required or permitted by law.

13. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your login credentials, passwords, and account access secure.

The FTC encourages businesses to know what personal information they collect, keep only what is needed, protect what they keep, properly dispose of what is no longer needed, and prepare a plan for security incidents. Cultivate University seeks to follow reasonable data protection practices consistent with those principles.

14. International Users

Cultivate University is based in the United States.

If you access our website or services from outside the United States, you understand that your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

By using our services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

15. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of certain marketing communications

  • Opt out of certain targeted advertising

  • Request a copy of certain personal information

  • Withdraw consent where processing is based on consent

  • Appeal certain privacy-related decisions where applicable

To exercise privacy rights, contact us at [email protected].

We may need to verify your identity before fulfilling certain requests.

16. Texas Privacy Rights

Texas residents may have rights under the Texas Data Privacy and Security Act, where applicable.

These rights may include the ability to access, correct, delete, or obtain a copy of personal data, and to opt out of certain processing activities such as targeted advertising, sale of personal data, or certain profiling activities.

To submit a Texas privacy request, contact us at [email protected].

17. European Privacy Rights

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have rights under applicable privacy laws, including the right to access, correct, update, delete, restrict, or object to certain processing of your personal information.

You may also have the right to request a copy of your information or withdraw consent where processing is based on consent.

To exercise these rights, contact us at [email protected].

18. California Privacy Rights

If you are a California resident, you may have certain privacy rights under California law, where applicable.

These rights may include the right to know what personal information is collected, used, shared, or sold; the right to request deletion or correction; the right to opt out of certain sharing or selling of personal information; and the right not to be discriminated against for exercising privacy rights.

To submit a California privacy request, contact us at [email protected].

19. Do Not Track

Some browsers offer a “Do Not Track” signal.

Because there is not a consistent industry standard for responding to Do Not Track signals, we do not currently change our data collection or tracking practices when we receive a Do Not Track signal from your browser.

20. Links to Other Websites

Our website, emails, courses, communities, and resources may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, policies, or security of third-party websites or services.

You should review the privacy policies of any third-party websites or platforms you visit.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, legal requirements, or business operations.

The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.

Your continued use of Cultivateuniversity.org, our services, courses, communities, memberships, subscriptions, events, coaching, or programs after changes are posted means you accept the updated Privacy Policy.

22. Contact Us

For questions, concerns, complaints, privacy requests, data requests, or support related to this Privacy Policy, please contact us at:

Cultivate University
Email: [email protected]
Website: Cultivateuniversity.org
Business Address: 2939 Sunnyvale St, Dallas, TX 75216
United States